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Also check the FAQ for quick answers to frequently asked questions.
Frequently asked questions
Do you have a question? Maybe you will find the answer here right away.
How can I track my order?
After your order, you will automatically receive a track and trace code. This way you can follow your package at any time.
What is the delivery time?
Orders within the Netherlands and Belgium are usually delivered within 1 to 2 working days.
Can I return my flowers?
Yes, you can return your order within 14 days of receipt. Contact our customer service for the return instructions.
How do I reach customer service?
You can reach us via email at info@fleuritense.com. We usually respond within 24 hours.